Deleting your ChargeVibe&Go account

In the app

1. Open the ChargeVibe&Go app.
2. Go to the Profil (Profile) tab.
3. Tap Hesabımı sil (Delete my account) and confirm.

The account is deleted immediately and permanently; this cannot be undone.

If you cannot access the app

Send an email with the subject "Account deletion request" to info@chargevibego.com from the email address registered to your account. Your request is carried out within 30 days at the latest.

What is deleted

• Account details (email address, sign-in method, account ID)
• Backed-up vehicle details and preferences
• Backed-up favourite stations, saved routes and saved places
• Consumption calibration
• Station status reports you made

What is not deleted

• Data on your phone (recent routes, settings and saved items kept on the device). Deleting the app removes these.
• The route cache, which holds no account information. It is not linked to any person, and entries older than 30 days are not used.

After deletion, no other data linked to your account is kept on our server.

Details: Privacy Policy (Turkish)